Rockwell 6S - Replacement Handle

Excellent quality!

Asked for replacement, package didn't arrive, no support.

I originally purchased a 6S and after much research, originally decided to make this my first safety razor.

Unfortunately, like many others, the blade gap issue due to the machining errors on the razor meant this purchase was DOA.

The customer service team were prompt and and their service, excellent. They shipped me out a replacement unit which I appreciated immensely.

Unfortunately, after taking almost 4 weeks to o reach me in Australia, the new unit had the exact same issue. I tried 4 different branded blades. All the same issue.

I could have gone back to the support team and said this but at this stage, what’s the point.. This money and this purchase were DOA and I’ve had to write it off.

It’s sucks that this was my first safety razor purchase and looking back, I should have gone with the Merkur 34c.

Great customer service but a problem that has affected hundreds of other users also with the same razor.

Imo the 6s is the best shave you can get

This razor along with a #3 shim and Tabac gives me a BBS shave. Totally smooooooooth. Hats off to Rockwell!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Excellent quality

When I experienced rust at the threading inside the handle, they have sent me a new one with improved threading free of charge. That’s what I call proper customer service. They stand behind the quality of their product.

After approximately one year of daily use and blade replacements, the original handle would not tighten mechanism. Rockwell promptly sent a replacement handle that is working fine. Thank you for the good customer service.

As with anything from Rockwell, this handle is an excellent piece of kit. It's very attractive, beautifully machined and has good balance. Thanks very much

I've had my Rockwell 6s for over a year and have loved it. I needed replacement parts because a flaw in the metal caused the threaded post to break off in the handle. Rockwell replaced them both and I only had to pay shipping. The handle was slightly different from my original so they sent me another. It seems the manufacturing process has changed. I offered to return one but they said I could keep it as a spare. I have absolutely no complains. I praise the customer service I received and I will always be faithful to Rockwell. Maybe someday I'll save up for a model t, that thing looks amazing.